FAQ

Export & Import a form for multi-stores
In the past, if you had multiple stores that needed to use the same form, you could only recreate the form. This would waste a lot of time and effort, espec...
Sat, 30 Mar, 2024 at 10:47 AM
How to change form display width after published
The form's width adapts to the width of the page automatically. Width of the page can be set up under some theme. If you want to make the form display l...
Sun, 7 May, 2023 at 11:02 AM
Why can not receive a notification email ?
Sometimes after your customer fill out your form, but they don't receive any notification emails? Sometimes you want to receive the notification emails ...
Tue, 9 May, 2023 at 2:27 PM
Create a multi-language form with a translator app
In this article 1. Create a multi-language form with a translation app 1.1 Preparation 1.2 Setting steps 1.1 Preparation  a, Install a translation a...
Mon, 19 Jun, 2023 at 3:10 PM
Print an individual submission
In this article 1. Print an individual submission 1.1 Operating steps Currently our app does not support to print the submission directly from the ...
Sat, 9 Sep, 2023 at 11:14 AM
If the app is removed and there is still code remaining.
Removing the app itself will not leave any code residue, but the code of the forms you previously installed will not be removed along with the app. We recom...
Tue, 16 Jan, 2024 at 4:02 PM
Publich multi-language form by custom liquid block
When your website has multiple languages, you will need to display different forms based on the different languages If you are using a form published wi...
Tue, 30 Jan, 2024 at 3:13 PM
How to provide customers with a discount code after submitting a form
When you have products with promotional activities, you can add a form for customers to fill out. After submitting the form, customers can obtain a discount...
Sat, 30 Mar, 2024 at 10:49 AM
Enable customers to quickly find products that can be used with a discount code
Our app currently cannot enable both "Redirect to page URL" and "Show a discount code" at the same time. This is because if "Redire...
Sat, 30 Mar, 2024 at 10:49 AM
How about 50 submissions per month for the free plan
Here are instructions for viewing 50 submissions in the free plan: 1. In the free plan, you can view a maximum of 50 form submissions per month. This a...
Wed, 24 Apr, 2024 at 11:28 AM